Tips for your visit to the Klimahaus
This page lists all the important tips for your visit to the Klimahaus climate museum. Should you still have any questions, we would be more than happy to help you. Just send us an email with your request to firstname.lastname@example.org.
Validity of your ticket
You can choose between two types of tickets:
The flexible ticket can be redeemed once at any time within 2 years and is perfect for giving as a gift.
The time slot ticket grants one-time access in the selected time slot. The length of stay is not limited.
Rucksacks, bags and coats
Items such as large bags or rucksacks are not permitted in the exhibition but can be left free of charge in the cloakroom. Coats can be left in the cloakroom for a fee of 1,50 EUR. Children’s coats can be left free of charge.
Pets (with the exception of guide dogs) are not allowed into the climate museum.
We cannot take care of your pet during your visit.
More than 90% of the paths in our exhibition are accessible to visitors with prams and people with limited mobility. We have our own wheelchairs, which you can borrow. Carers accompanying severely disabled people will be admitted free of charge if the disability card is accordingly marked with a ‘B’ or ‘H’.
If you feel hungry
Warm meals, snacks, ice cream and drinks at moderate prices are available at the restaurant and Café südwärts.
Please consume any food and drinks you bring with you on our spacious landscaped stairs in the foyer.
Our exhibition consists mainly of staged scenery and partially contains twilight and night scenes. Therefore, parts of our exhibition are poorly lit.
We recommend visiting the exhibition with a companion if you suffer from orientation problems in dark rooms or to approach our staff on site.
Recommendation for the best time to visit
In the pre-holiday period, there can sometimes be a heavier flow of visitors from school classes in the mornings. We therefore recommend an afternoon visit during this time.
Although you will experience every climate zone in our exhibition ‘The Journey’, you will not need any special clothing for your visit to the Klimahaus! Although the exhibition areas are mostly warm, transition zones cushion temperature changes.
You may take photographs of the exhibition for non-commercial use.
However, please avoid using a tripod and a flash in the entire climate museum.
Please be advised that the exhibition is under video surveillance for your own safety.
Visiting the exhibition with children
The Klimahaus exhibition is open to all age groups. Raised platforms, which enable smaller children to view the exhibits close up, can be found throughout the exhibition. Thus, even our small visitors will not miss a thing.
Animals in the exhibition
Please take care of our rare animals. In particular, please do not touch any open bodies of water and do not disturb the fish.
The current times of our animal feedings can be found on the monitors at our cash desks.